Both the Permanent Collection of Vessels and the Sculptures made in Simone Bodmer-Turner Studio LLC are made by hand from USA made stoneware in our Brooklyn, New York studio. It is the nature of the human hand, and objects made by them, to be imperfect and unique, and those are characteristics that the studio celebrates and embraces as part of the creative process. Every vessel and sculpture is one of a kind, no two are exactly the same. These are objects made by humans, not a mass produced product.
Returns of the Permanent Collection of Vessels may be made within 10 days of receiving a piece purchased directly through Simone Bodmer-Turner Studio LLC. If you wish to return a piece, it must be undamaged, unused, and clean. Please email the studio at firstname.lastname@example.org to request a return label. Your refund will be credited to the same card used to make the original purchase. You will receive an automated email once we’ve processed your refund. We are unable to assist with returns of pieces purchased through our stockists. Please contact the stockist directly to inquire about their return policy.
All Sculpture is final sale.
Damaged or Broken Goods
If your piece arrives damaged or broken we are happy to replace the piece. When contacting the studio with a report of broken goods, please send a photo of the condition the piece arrived in, in it's packaging, and any evidence of mishandling by the carrier so that we have it for insurance purposes. Claims must be made within 10 days of the package arriving.