Free Shipping on Permanent Collection II - Please Allow 14 days to Ship

Shipping

Shipping

Each piece is made per order. Please allow up to 2 weeks for regular orders and up to 4 weeks for pre-orders to ship. Domestic and international shipping of orders of 10 pieces or less in the Permanent Collection is complimentary. If you wish to place an order of 10 pieces or more, please email the studio directly to organize.

Packaging

Every piece is securely packed in 100% recyclable packaging. The medium - large pieces are all double boxed, and any multi-piece order is also double boxed. Since we converted to our current shipping method we have had no instances of breakage.

International VAT & Customs Duty

If you are purchasing from a country whose borders charge duty to imported merchandise, you will be requested to pay for this import fee by the postal service, which then pays your government.

We are too small to accept all customs charges, so instead, as of May 2020, we implemented free shipping on all domestic and international orders so that international clients subject to duty only have to pay one additional fee to receive their piece.

If you refuse to pay duty and the piece is shipped back to us, we will refund you for the piece minus any additional cost of return shipping. If the package is abandoned because duty is not accepted we are unable to refund you for the lost goods.

To calculate the expected cost, use the link below and enter 691390 as the harmonized code for ceramic vases:

simplyduty.com/import-calculator.